Mercedes-Benz Silver Arrows is the franchise partner & dealer for Mercedes-Benz passengers since 2012. Silver Arrows over the past 12 years has sold over 12000 Mercedes-Benz Cars and has serviced more than 1,30,000 Mercedes-Benz cars. Silver Arrows is the Only automotive retailer to be a certified Great Place to Work workplace. A team of 425 passionate members delivers one of the most professional, luxurious experiences to our customers every day at Silver Arrows. Silver Arrows is also a proud recipient of over 60 awards from Mercedes-Benz and external companies.

Our Facilities:
New Car Sales, Accessories and Pre-owned Cars:
1. Delhi - Ground Floor, The Ashok Hotel 50-B, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi-110021
2. Noida - D7, Dallupura Road, Opposite Sahara India Financial Corporation Ltd, Rajat Vihar, D-Block, Sector 8, Noida, Uttar Pradesh-201301

3. Gurgaon - IDC 8, Mehrauli-Gurgaon Rd, opp. Hotel Crowne Plaza, Industrial Development Area, Sector 14, Gurugram, Haryana 122001

Service:
1. Delhi- 52B, Rama Rd, Kirti Nagar Industrial Area, Najafgarh Road Industrial Area, New Delhi, Delhi-110015
2. Noida- D7 Sector-8, Noida

3. Gurgaon - IDC 8, Mehrauli-Gurgaon Rd, opp. Hotel Crowne Plaza, Industrial Development Area, Sector 14, Gurugram, Haryana 122001

Body Repair:
1. Delhi -59B, Rama Rd, Kirti Nagar Industrial Area, Najafgarh Road Industrial Area, New Delhi, Delhi-110015
2. Ghaziabad - Plot No. 64, UPSIDC Industrial Area, Sahibabad Industrial Area Site 4, Sahibabad, Ghaziabad, Uttar Pradesh-201010

3. Gurgaon - IDC 8, Mehrauli-Gurgaon Rd, opp. Hotel Crowne Plaza, Industrial Development Area, Sector 14, Gurugram, Haryana 122001

Insurance:
1. Delhi -Ground Floor, The Ashok Hotel 50-B, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi-110021
2. Noida -D7, Dallupura Road, Opposite Sahara India Financial Corporation Ltd, Rajat Vihar, D-Block, Sector-8, Noida, Uttar Pradesh-201301

3. Gurgaon - IDC 8, Mehrauli-Gurgaon Rd, opp. Hotel Crowne Plaza, Industrial Development Area, Sector 14, Gurugram, Haryana 122001

 

Awards and Achievements

 

· Best Partner Parts Management -2024

· Highest Retention Penetration- 2023 

· Highest Insurance Penetration- 2023 

· Highest Finance Penetration-2023 

· Overall Business Performance - 2023 

· Overall Partner of the Year 2023 

· Best Partner- MBFS - 2023 

· Best Partner Parts Management -2023 

· CEO of the Year - 2023

· Highest Insurance Renewals-H1 2021

·  Partner of the Year - 2022

·  Best Partner Marketing & Innovation Category A - 2022

·  Best Branch Head Category B - 2022

·  Best in VPC Operations, H1-2022

·  Digital Marketing Award, Q1-2022

·  Best Partner CEO Award – Year 2021

·  Digital Marketing Partner Award – Year 2021

·  Sales Partner of the Year -Year 2020

·  Best Dealership - International Dealer Standards (CAT A)

·  Best Branch Head - Customer Services (CAT A) - 2020

·  No.1 in Overall Business Performance, H1-2019

·  Highest Finance Penetration, H1-2019

·  Highest Insurance Renewals, H1-2019

·  Highest Retention Penetration, H1-2019

·  Best Branch Head - Customer Services for H1-2018

·  Best Seller Partner -MB Approved Tyres Aftersales- Year 2017

·  Best technology Adaptation by Reliance General Insurance in 2017

·  Customer First Champion –Best Service Advisor 2017

·  Highest Insurance Renewal Penetration 2017

·  Aftersales Parts 10,000 H1 Year 2017

·  Best Life-Cycle-Management Activities H1,2017

·  After Sales Partner on the year 2016

·  Best HOD Aftersales -Year 2016

·  World's Best Service Advisor - Year 2016

·  Best Service Advisor In India -Year 2016

·  Best Place to Work - Year 2016

·  CSI No.2 In India - Year 2016

·  Digital Partner H1 - Year 2016

·  Techmaster India Award, CSA Category- Year 2016

·   Partner of the year - 2015

·  Sales Partner Of the year for three years in arrow - Year 2013,2014 & 2015

·  HR Partner of the year - 2015

·  Corporate Sales Partner of the Year - 2015

·  Best in Retail Sales Performance - H1, 2015

·  Best in Corporate Sales and Penetration - H1-2015

·  Team Parts Excellence Award- Year 2015

·  Techmaster Regional Award, CSA Category- Year 2015

·  My People Award- Year 2015

·  Marketing Partner of the Year- 2014

·  Best All India CSI Sales- 3rd position - Year 2014

·  Highest Retail ADP Achievement, H1, 2014

·  Team Parts Excellence Award- 2014

·  No. 2 in Employee Satisfaction- 2013

·  Techmaster Reginal Award -2013

·  Techmaster Regional Award CSA Category- 2013

Mission Statement- To deliver exceptional customer experience through the Best People and Constant Innovation in operating processes.

Vision Statement- To be the Most Preferred Luxury Automotive Retailer in India

Core values- Handcrafted Customer Experience, Respect, Passion, Integrity, Innovation

Brand Statement- Passion Points the Way!

Brand Story – The spectacular rise of the Silver Arrows.
From 1934 till date.

It was a debut in sparkling silver, and it ended with shining gold: the first race at Nürburgring with the completely newly developed Mercedes-Benz W25 racing car on 3 June 1934 was won by Manfred von Brauchitsch with an average speed of 122.5 km/h – a new track record. However, the victory was almost outshone by the sensational fact that the new Mercedes-Benz racing car took to the track with its aluminium body in shining silver rather than with the classic paint finish in racing white. According to the legend, the metallic silver skin was only exposed during the night before the race, by grinding off the white paint to bring the starting weight of the W 25 down to the limit prescribed by the race rules. In subsequent years, this first appearance by a Mercedes-Benz Silver Arrows founded a glorious tradition of great motor racing victories with racing cars and racing sports cars that continues to this day.

Where do you take luxury to, when you are the Benchmark? Our Journey to the Next, found Inspiration in the Past. To a legendary race where Mercedes shaved off the paint on their Cars to meet weight requirement. The World called those metals streaks Silver Arrows, it’s our name today. And that Passion to win keep us going further every day.

PASSION. That thing you do because you love to. It’s our Motto, it's what we work with, it's what we live by, it's what sharpens our skill, it's what makes our Aim true. Because what we are looking for is the path to ever highest standards of Service excellence. And Passion is the only way! Silver Arrows, Passion Points the Way.

For many across the world, Mercedes-Benz represents the ultimate dream machines. Now, Mercedes-Benz gives you the opportunity to live your dream, with Mercedes-Benz Certified pre-owned cars.

 

This one-of-a-kind program offers you the opportunity to acquire a pre-owned Mercedes-Benz at an irresistible price. From the boardroom to the soccer field and the airport to the opera house, your Mercedes-Benz Certified pre-owned vehicle navigates your daily schedule with the ease and style that comes from more than a century’s excellence in design, performance and safety.

 

Known for innovation, quality and superior engineering, your Mercedes-Benz Certified pre-owned vehicle delivers confidence and security through every change in your schedule.

 

You’ve made a commitment to being your best. We’ve made a commitment to producing the best or nothing. It’s a commitment that’s been with us since the beginning, and one we hold on to every day.